Shipping, Returns, and Exchanges

Shipping

WearFirst accepts orders 24 hours a day, every day of the week. Orders are processed in the order they are received and expedited shipping orders, such as USPS Priority shipping (1-3 business days), are elevated in priority to meet the delivery deadline.

It can take up to 2 business days to process and fulfill your order, but we do try to complete it in about 24 hours. Please allow 1 day for USPS/UPS to update your tracking information.

Orders placed on the weekend will be shipped the following business day. All orders are shipped from our warehouse in Montclair, California. Orders are packed and shipped five days a week.

WearFirst ships to all 50 U.S. states and follows the standard methods available by USPS/UPS. We offer FREE USPS/UPS GROUND shipping on all orders over $50. If you need your items sooner, we do offer several other carrier rate options, such as USPS Priority.

 

How Can I Track My Order?

Once your order has been shipped, you will receive an email with your tracking and shipping information.

Shipping Rates

Estimated shipping rates are valid for all 48 contiguous U.S. states, with an *increase for Alaska, Hawaii, and all other U.S. Territories including Guam, American Samoa, Puerto Rico and U.S. Virgin Islands. Terms are subject to change without notice.

Order Amount USPS Standard Shipping (4-9 Business Days)

$0-$49.99

$8.95 - $11.90*

$50.00+

FREE

Returns

You have 30 days from the day of order fulfillment to return delivered merchandise. We do not accept returns after this return eligibility window. If you have any questions prior to placing your order, feel free to contact us at esales@wearfirst.com and we will be happy to assist you.

Returned items must be in original, saleable condition with original tags.

Returns cannot be made in person as we do not have a physical store nor at our warehouse.

Please note that we do not refund original shipping charges unless a defective product was received or a shipping error occurred. Proof will need to be supplied at the time of your request to esales@wearfirst.com.

 

To return your item, please submit your request here. You are responsible for the cost of the shipping label and it will be deducted from your total refund.

You will be given the option to submit for a complete return/refund to your original form of payment, an exchange of items, or instant credit to use in our store for something new.

If you choose to return, your refund will be credited as soon as the returned item(s) are received by our warehouse in Montclair, California. Please allow 5-­7 business days for processing on all returns and in­-stock exchanges.

Refunds will return to your original form of payment. Refunds typically appear on your statement 3-5 business days after the refund is initiated.

Please note that the total price of your refund may vary from the listed price of each item based on any discounts or taxes applied to the original order.

Please also inform us if your credit card information has changed since your original order.

Should you require additional assistance, please email us at esales@wearfirst.com.

 

FINAL SALE ITEMS

Items marked "final sale" are marked down and cannot be returned.

Exchanges

We currently offer direct exchanges. Please submit your request here.

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