You have 30 days from the day of order fulfillment to return delivered merchandise or exchange for new items. Please reach out to us if you are past your return window at email@example.com. If you have any questions prior to placing your order, feel free to contact us at firstname.lastname@example.org and we will be happy to assist you.
Returned items must be in original, saleable condition with original tags.
Returns cannot be made in person as we do not have a physical store nor at our warehouse.
Please note that we do not refund original shipping charges unless a defective product was received or a shipping error occurred. Proof will need to be supplied at the time of your request to email@example.com.
To return your item, please submit your request here. You are responsible for the cost of the shipping label and it will be deducted from your total refund.
You will be given the option to submit for a complete return/refund to your original form of payment, an exchange of items, or instant credit to use in our store for something new.
If you choose to return, your refund will be credited as soon as the returned item(s) are received by our warehouse in Montclair, California. Please allow 5-7 business days for processing on all returns and in-stock exchanges.
Refunds will return to your original form of payment. Refunds typically appear on your statement 3-5 business days after the refund is initiated.
Please note that the total price of your refund may vary from the listed price of each item based on any discounts or taxes applied to the original order.
Please also inform us if your credit card information has changed since your original order.
Should you require additional assistance, please email us at firstname.lastname@example.org.
FINAL SALE ITEMS
Items marked "final sale" are marked down and are not eligible for additional discounts at checkout or returns.